Current Openings

Job Tile - Commercial and Revenue Assurance Manager

As a Commercial Manager in the utility industry, you will play a vital role in overseeing and optimizing the commercial operations of the organization.  You will be responsible for managing utility bill reconciliation, ensuring timely follow-ups, and driving cost-effective strategies. Your primary focus will be on optimizing financial performance and ensuring efficient utilization of resources. This role requires strong analytical, organizational, and communication skills to effectively collaborate with internal and external stakeholders.


  • Ensuring meter timely and accurate meter reading.
  • Ensuring accurate bill generation including delayed payments and penalties
  • Ensuring Bills are intimated/communicated thru protocol.
  • Ensuring payment is made as per billing.
  • Clarify any enquiry on billing.

 Key Accounts Management

  • Assess demand of customer current and future.
  • Monitor demand and supply gap.
  • Monitor supply vs contract.
  • Provide update to team on projected demand

 Utility Bill Reconciliation

  • Oversea the accurate and timely collection & reconciliation of utility bills.
  • Verify the accuracy of billing data, identifying discrepancies, and resolving any billing errors or disputes.
  • Coordinate with utility service providers and vendors to ensure prompt and accurate billing information.

 Revenue Assurance

  • Identify Revenue Leakages.
  • Devise strategies for maximization of revenue.
  • Data Integrity

Follow-Up and Payment Management

  • Ensure prompt processing of utility bills and payments..
  • Monitor outstanding bills and actively follow up with relevant departments or personnel to expedite payment.
  • Collaborate with Finance and Accounts payable teams to streamline payment processes.

Budget Management

  • Assist in the preparation & monitoring of utility budgets, including forecasting future expenses based on historical data and industry trends.
  • Work closely with the finance team to align budgetary requirements with overall organizational goals.

Cost Optimization

  • Identify opportunities for cost savings and efficiency improvements in utility consumption and expenses.
  • Implement strategies to optimize utility consumption and negotiate favourable rates with utility service provides.

Compliance & Regulations

  • Stay updated with industry regulation, tariff changes, and compliance requirements related to utility billing and usage.
  • Ensure the organization complies with all relevant regulations and manages any regulatory reporting related to utility operations.

Stakeholder Management

  • Collaborate with internal teams, such as operations, facilities and finance, to understand utility consumption patterns and drive informed decision-making.
  • Communicate with utility service providers and vendors to negotiate contracts, resolve issues, and maintain positive relationship.

Reporting and Analysis

  • Generate regular reports and analysis related to utility expenses, consumption patterns and performance metrics.
  • Use data insights to make informed recommendations for process improvements and cost-saving initiatives.

Qualifications and Requirements

  • Bachelor’s degree in Engineering along with Business Administration, Finance or Operations.
  • Proven experience in the utility industry, preferably in a managerial or similar role OR

Proven experience in FMCG, Institutional Marketing on market analysis

  • Strong financial acumen and analytical skills with the ability to interpret data and draw actionable insights.
  • Excellent communication and negotiation skills to engage with stakeholders and external vendors.
  • Familiarity with utility billing systems and utility regulations.
  • Proficiency in using relevant software, Billing Software, tariff Mechanism, including MS Office and data analysis tools & SAP.
  • Demonstrated ability to manage multiple tasks, prioritize workloads, and meet deadlines.
  • Strong problem-solving skills and a proactive approach to resolving issues

Work Experience:

Minimum 10 years of work in Utility Power, telecom or Utility services.

Experience of large client management.

Must have worked in Eastern part of India , Skills

Language : Must be proficient in verbal and written Bengali, Hindi and English.

Must be IT savvy.

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    Job Description for Project Manager

    Position Reports in to Chief Manager Business development


    • Must be a Result-oriented Professional with over 18 years of comprehensive experience in Construction Engineering & Project Management out of which at least 5 years should be in Water and Waste Water projects. Must have worked in Pan India Turnkey based contracts.
    • Must be having 5 Years of experience as a Project Manager Post with leading Company in water Infrastructure.
    • Proven track record of successful completion of projects from excavation to finishing as a Project Manager by developing positive rapport with architects, engineers, vendors & clients and controlling costs; flair for adopting modern construction methodologies / techniques in compliance with high quality & safety standards.
    • Strong relationship management, communication skills with the ability to network with project members, client, consultants, contractors with consummate ease.
    • Must be an Astute manager with a flair for adopting modern project execution methodologies, systems in compliance with quality standards. Expertise in swiftly ramping up projects with competent cross-functional skills and on time execution.
    • Must be Skilled at preparing Construction Drawing for various projects and documenting estimates as per the budget. Expertise in creating designs & plans, layouts, working drawings and managing resources to ensure execution of projects.



    1. Reviews project proposal or plan to determine time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project.
    2. Establishes work plan and staffing for each phase of project and arranges for recruitment or assignment of project personnel.
    3. Provides guidance to Site Constriction Manager and on-site construction crews, reviews and administers contracts of subcontractors, communicates with inspectors and architects, meets with on site construction managers /site incharge and coordinates the delivery of materials from vendors.
    4. Confers with project staff to outline work plan and assign duties, responsibilities, and scope of authority.
    5. Directs and coordinates activities of project personnel to ensure project progresses on schedule and within prescribed budget.
    6. Review’s status reports prepared by project personnel and modifies schedules or plans as required. Prepares project reports for management, client, or others. Confers with project personnel to provide technical advice and to resolve problems. Provides reviews on construction drawings and leads the consultation with Government Clients for drawing approvals or modification drawings if needed.
    7. Profit & loss (P&L) responsibility: responsible for effective planning, delegating, coordinating, staffing, organizing, and decision making to attain desirable profit-making results for the company
    8. Generates reports that focus on project progress, job status, and costs.
    9. Act as an internal quality control check for the project
    10. Manage ongoing quality control and participate in quality issue resolution
    11. Assist in dispute, negotiation, arbitration or litigation as needed
    12. Monitor Staff performance and complete performance reviews
    13. Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organisation
    14. Deliver appropriate and effective executive level communication
    15. Manage day-to-day/weekly project activities and resources
    16. Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables.
    17. Monitor and communicate project related issues, scope changes, variances and contingencies that may arise during the construction of projects to the Managing Director
    18. Review and provide recommendations on potential change orders on projects and process per contractual requirements, providing detailed analysis of impacts to the Company budget and schedule.


    1. In coordination with the Procurement Manager,
    2. Collaborating with engineers, architects etc. to determine the specifications of project equipment
    3. Negotiating contracts with external vendors to reach profitable agreements
    4. Obtaining permits and licenses from appropriate authorities.
    5. Review and approve vendor payment certificates before it forwarding to the Account department for final review and release of payment


    1. Directly and indirectly supervises employees in assigned project or projects
    2. Carries out supervisory and project management responsibilities in accordance with the organization’s policies, industry best practices, and as established by any applicable laws.
    3. Responsibilities include interviewing, hiring, and training employees or vendors; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


    1. Implements company and client health, safety, environment and quality (HSEQ) policy &procedures
    2. Ensures that cleanliness of project premises and equipment are maintained
    3. Ensures that Client, company and statutory food & hygiene standards are maintained on site
    4. Ensures that the team operates in a safe and efficient manner
    5. Ensures manual handling, PPE and chemical protocols are followed
    6. Ensures uniforms are clean and personal hygiene requirements are maintained by the team
    7. Investigates and assesses hazards, risks and incidents implementing the necessary procedures and policy
    8. Conducts regular checks of all equipment, reporting any faults as per the prescribed procedure


    1. Responsible for ensuring that contractual obligations held by the company are met on time and on budget
    2. Coordinates with Department Heads and schedules site visits and monitoring for all areas of operations
    3. Ensures that administration requirements are adhered to and reports are submitted on time as stipulated
    4. Takes an active interest in trends within the construction & realty industry and makes suggestions for improvements


    1. Ensures that the various sections are adequately stocked
    2. Ensures purchase orders are issued, and invoices checked against goods received addressing any discrepancy to the relevant parties
    3. Ensures that regular stock takes are conducted and inventoried against established, specific, requirements


    1. Responsible and accountable that the financial performance of the project is within budget
    2. Responsible for meeting or exceeding budgetary and agreed performance targets
    3. Develops improvement actions, carries out costs savings;
    4. Guards / controls costs and expenditure
    5. Prepares a monthly project progress report
    6. Resource allocation and Budget Management: responsible for the financial planning and monitoring of the Tender after Pre-Qualification and Contract Award. This should be done with forecasting and managing the scope of each project meticulously.


    • Experience in nurturing a client – contractor relationship throughout the course of a project, gaining their trust and confidence such that a long-term, multi-project relationship is established. Co-ordination with client within the contract for claims and realization of bills.


    • To attend the complaint of customer and ensure the services on time without any production/financial loses


    • Experience in managing multiple tasks & discipline as per the demand of situation. Actively involved in execution of


    B.E Civil/Electrical/Mechanical

    Post Graduate Qualifications in Project Management

    Location of Posting:

    Midnapore / Kharagpur (West Bengal)

    SALARY RANGE : Rs 20-22 lacs.

     Contact Person : Mahesh Mistry

    Email ID :

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      Job Description for Sr. Manager – Business Development& Tendering

      Position Reports in to Chief Manager Business development

      Experience: 8- 10 Years

      Qualification: Engineering Graduate  (BE Mech/BE Civil/BE Electrical) , Preferable with MBA in Marketing as Major.


      Minimum 8 years out of which at least 3 years in Design Engineering and Planning of Water projects, waste water projects.

      Must have at least 5-6 years’ experience in Business Development with tender preparation and tender finalisation role in Water and Waste water. Must have successfully bid in 24×7 water, waste water, NMCG projects, Drinking water projects,

      Some knowledge of MSW projects would be beneficial.

      Key Job descriptions:

      1. Business Development Strategy implementation, execution, pre bid planning, and identification of new business opportunities,
      2. Carry out Business communications, presentations to Clients and Government Authorities, Technology partners and Consulting Firms.
      3. Pre-tendering activities, visiting Clients Office, Govt. Departments and liaison with the Govt. Official for Relationship building and Networking
      4. Evaluation of Tendering Process, Pre-qualification criteria, PQ Compliance – Technical and Financial PQ matching,  Attending Pre-bid meeting, site visits and Technical due diligence. Suggesting changes in PQ to help match PQ.
      5. Work with prospective Government, Pvt agencies, consultants having good network to formulate favourable terms.
      6. Work with Technical teams to develop the costing and estimation for pre bid estimation purpose.
      7. Identify project risks by making site visits and seeking relevant information on DPR and project details
      8. Preparation of RFP Synopsis, Tender Documentation, Bid Index, e-tendering through online portal, tender submission
      9. Identification of Investors /EPC Partner, Joint Venture(JV) Agreement, Executing MOU and NDA with the competent EPC partners / Investors
      10. Keeping record of upcoming projects, tracking new projects and developing Market Intelligence / competitive analysis
      11. Acquisition of existing assets with business interest, Technical and Financial Due diligence for asset under consideration, Site survey and primary due diligence.
      12. Preparation of MIS and List of Pipeline Projects
      13. Identifying and employing third party agencies like consultants, survey agencies, laboratories and geo technical investment agencies etc. based on identified scope of work
      14. Vendor Development for Technical support and cost inputs during tendering stage and procurement support during post tender activities
      15. Analysing risk associated with DBO, BOOT, PPP – HAM project, Clear Understanding of Concessionaire Agreement,
      16. Preparing Bid variable, financial structure and analysis for Bid. Create proposal for Management Committee for approvals for Bidding.
      17. Prepare joint bidding agreement , scope matrix
      18. Effective customer / Associate Stakeholder relationship management



      1. Must have astute understanding of PPP, DBO and HAM etc project structure, Must have good knowledge of formulation of Concessional Agreements.
      2. Must have strong technical and commercial understanding of Water and Waste projects, key /critical success factors.
      3. Must be able identify potential risks in the projects and suggest mitigation measures.
      4. Must be able to understand the different components of RFP, BOQ and technologies
      5. Must be able to formulate the Bid costing in consultation with Advisors. Design team and Technology partners.
      6. Bid agreement, CA analysis, RFP analysis
      7. Management Note and presentation of synopsis.
      8. Must have strong techno commercial sense
      9. Must have a good network of consultants, market information , competitor information


      1. Must be able to work in short time lines, ability to manage ambiguity and connect the dotted lines.
      2. Must be innovative in approach and have entrepreneurial zeal
      3. Must have good communication and presentation skills.
      4. Must have target oriented.

      SALARY RANGE :Rs 8-10 lacs per annum.

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        Job Description for HR/IR Head – Haldia Water Services Pvt Ltd

        Position Reports in to Chief Manager Business development


        15 years experience in HR, preferably experienced in utility sector, better if from water and sanitation. Strong Skills in Labour/IR.

        Qualification: Post graduate in PM+IR

        Key Job descriptions:

        1. To cater to the requirements of managing the Human Resource in the Group within the framework of the values, policies, rules & regulations of the Company.

        2. Implement HR Policies and educate all the staff on HR policies

        3. To practice transparency in implementation of HR Policies.

        4. To create an optimum balance of harmony between the management & staff and Employer and concessionaire

        5. Responsible to obtain all licences required to run the O&M business.

        6. Responsible to maintain the harmony among the manpower supplied operators.

        7. Responsible to monitor roster of operational staff and monitoring of attendance of operational and O&M staff (IEL and HWSPL) at all plants.

        8. Responsible to create optimum operational system to avoid unnecessary OT and justify the provision of OT.

        9. Responsible to create a dialogue and settle the issue of operators aged above 60 years.

        10. To strive and achieve a state of good employee morale and to demonstrate genuine care of the manpower compliment.

        11. Create a safety monitoring system and conduct weekly meeting with safety and PRO and appraise to SBU head.

        12. To lend support in maintaining a good standard of discipline in the plants.

        13. To ensure proper compliance of various obligations under various Labour Laws as applicable to the factory.

        14. To monitor and facilitate compliance of all applicable statutory obligations under various other laws

        15. To keep the management informed about all relevant events and provide information through regular MIS.

        16. Provide information to monthly and quarterly report.

        17. To represent the management on statutory matters relating to applicable Labour Laws before the concerned authorities as and when required.

        18. To liaise with the local authorities and administration officials including police department.

        19. To be an active and effective interface between the employees and the management on all employee related issues.

        20. To advise the management on the best HR practices within the framework of the companies’ beliefs, values and objectives.

        21. Monitoring of employee ID card, biometric etc., as per requirement.

        22. Responsible to ensure staff appraisal process as per management requirement.

        23. Responsible for Design and implement Training & developmental activities of staff & workers

        24. Responsible for Dealing with office bearer of union & committee members, negotiation & discussions with office bearer & committee members on various IR matters.

        25. Implementation of the Action Plan by drilling down Tasks, Roles & Responsibilities for every single employee and carry out skill set analysis of operators.



        Contact person : Rituparna Banerjee

        Email ID :

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          Job Description for Network Manager – Haldia Water Services Pvt Ltd

          Position Reports in to Chief Manager Business development


          7-10 years experience preferably in utility sector, better if from water and sanitation.

          Qualification: B-Tech  (Civil / Mechanical).

          Key Job descriptions:

          1. Overall responsibility for network management and valve management of entire 180 kms, and responsibility of operate and maintenance of pipe line, valves, bulk meters and customers meters.

          2. Ensure Water supply to all the customers as per their demand to achieve minimum Rs 6.00cr revenue/month.

          3. Responsibility of monitoring supply of water from booster pumps to all the customers.

          4. Responsible for Achieving NRW less than 10% with in next 3 months.

          5. Responsible for ensure calibration of all the customer meters (above 50mm).

          6. Responsible for installing meters for all the unauthorized connections taking water from HWSPL in coordination with Commercial.

          7. Coordinate with WTP team to ensure required volume of water to booster pumps to ensure customer demand.

          8. Establish water balance from WTP to booster pump stations to customers.

          9. Create Hydraulic model of bulk supply pipe line for the projected period of Year 2035.

          10. Responsible to Ensure FRC as per contract requirement at booster pumping stations.

          11. Responsible for ensuring booster pumps runs always full capacity with 50% standby.

          12. Assess the adequacy of all major customer pipe lines as per their demand.

          13. Interact regularly with top 10 customers and address their grievances.

          14. Establish inhouse taskforce team for efficient and economical network management.

          15. Responsible for certification of works carried out on network, valves etc.

          16. Responsible to provide input for MIS and quarterly report as per the requirement of the management.


          Contact Person : Rituparna Banerjee

          Email ID :

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